Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Complete Hearing & Balance, our number one priority is delivering exceptional patient care. Our staff has many years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

Our Providers

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Alison Vega, Au.D.

Doctor Of Audiology/Owner

Dr. Vega brings over twenty years of professional hearing health experience to Olympia. A native of the Northwest, she obtained her bachelor's degree in Speech Pathology and Audiology from Western Washington University and her doctoral degree in Audiology (Au.D.) from Utah State University.

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Jessica Henderson, Au.D.

Doctor of Audiology/Clinical Director

Dr. Jessica Henderson, also a northwest native, received both her undergraduate degree and her Doctor of Audiology degree (Au.D.) from the University of Washington. Since she began her career, Dr. Hesson has practiced audiology in Ear, Nose, and Throat clinics as well as at Veteran’s Affairs clinics.

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Chelsea Ingrim, Au.D. 

Doctor of Audiology

Chelsea Ingrim, Au.D., CCC-A, earned a Bachelor of Arts degree in Speech and Hearing Sciences from the Washington State University in 2014, and a Doctorate of Audiology degree from Pacific University in 2017. She joined Complete Hearing and Balance in 2022. She has a diverse clinical background, and has evaluated and treated patients of all ages in hospitals, ENT clinics, and the VA. She performs diagnostic hearing evaluations and provides comprehensive hearing aid care using evidence-based practice.

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Our Staff

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Jori Benson

Office Manager

Jori joined our team in 2018. She and her family moved to Olympia and she began her career with us as a front desk/Patient Care Coordinator. Jori quickly demonstrated her passion for helping patients and ensuring a smooth process for patients and staff.

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Pamela

Patient Care Coordinator/ Audiology Assistant

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Natascha

Patient Care Coordinator

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Jacey

Patient Care Coordinator