Hearing Aid Repair and Maintenance

Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit your audiologist to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want your hearing specialist to evaluate the extent of repairs needed.

Common hearing aid issues

You may try to turn the hearing aid on in the morning and find that there is no sound or you may find that the battery door has come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, bring the hearing aids to our office. We are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. Your hearing specialist will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.

Hearing aid repairs

If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty. In the event your hearing aid is severely damaged and unable to be repaired, our professionals will work with you to determine what devices would be best for your current needs. Your hearing professional will provide you with details when you bring your hearing aid into the office.

Hearing aid maintenance

One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. Remember to talk with your hearing care professional if you discover any kind of malfunction or damage to your device.
 

Redux Moisture Removal

We offer a high powered moisture removal procedure in our office.  Redux is proven to dry hearing instruments in about 15 minutes with the push of a button. Redux combines vacuum drying with humidity level measurement to vaporize liquid at a low temperature that is safe for the device. Redux applies endpoint drying technology to maximize moisture removal from treated devices. 

Redux provides real-time measure of moisture removed during the drying process and reports the total amount upon completion.  Following treatment, we can recommend how often your devices should receive this service.